
Wendy’s has unveiled a brand new world restaurant design commonplace, World Subsequent Gen, for the improved buyer, crew, and digital experiences. Starting fall 2022, the model’s new conventional restaurant builds will characteristic a modern and trendy design with an optimized structure and next-generation know-how to ship extra of the corporate to extra folks with an emphasis on comfort, pace, and accuracy.
“To speed up our enterprise and increase our footprint throughout the globe, we should persistently meet the wants of our clients nevertheless they selected to have interaction with Wendy’s, whether or not that’s by way of a digital platform or within the drive-thru,” mentioned Wendy’s president and CEO Todd Penegor. “World Subsequent Gen enhances the client expertise throughout ordering channels and streamlines operations for our crew, all whereas creating higher returns for franchisees.”
World Subsequent Gen consists of the next design options and know-how to higher serve as we speak’s clients:
- Supply pick-up window: A devoted pick-up window and parking for supply drivers, who beforehand wanted to enter the eating room, to seize orders and go. This design additionally shifts site visitors out of the drive-thru line the place clients are ready, so crew can concentrate on taking and fulfilling orders extra rapidly, effectively, and precisely.
- Devoted cell order pickup: The brand new design options cell order parking and pick-up shelving in-restaurant. Clients choose a pick-up time when inserting their cell order and upon arrival, park in a devoted cell order parking spot, seize their meal off the cell order pick-up shelving, and revel in their Wendy’s favorites.
- Reimagined kitchen: A brand new galley-style kitchen design, which runs from the entrance to the again of the restaurant, will increase effectivity and oversight for crew throughout all gross sales channels. The kitchen design permits for efficiencies on the level of sale, offers the power for crew to slip between positions all through the day and helps sooner order achievement and culinary innovation.
- Subsequent technology know-how: World Subsequent Gen options the following technology of modernized know-how working arduous behind the scenes, permitting restaurant groups to deal with considerably extra digital enterprise than earlier than. This additionally offers a platform for forward-leaning know-how innovation.
- Optimized infrastructure: New eating places will use extra environment friendly constructing parts comparable to lighting and HVAC to lower power utilization and prices.
“As the primary restaurant model to supply a contemporary pick-up window greater than 50 years in the past, Wendy’s continues its legacy of design and innovation with World Subsequent Gen,” mentioned Penegor. “Our new world restaurant commonplace unlocks alternatives on the intersection of modern design and know-how, bringing us one step nearer to our imaginative and prescient of changing into the world’s most thriving and beloved restaurant model.”